FAQ

1

How Do I

Place an Order?

1

2

Payment &

Shipping

3

Secure Ordering

& Payment Options

4

Returns

& Refunds

Go to the Products page. Choose what coffee beans you want. Next, choose the quantity of coffee you want. Then choose the delivery frequency. Finally, create your account to manage your subscription.

For subscriptions, your credit card or paypal account will be charged the first of each month. Your shipment will take place automatically on the first Monday after the first weekend of each month. For single, one-time orders please allow 1-2 weeks.

Feel confident that your online transactions are safe and secure. We use SSL encryption

Returns and refunds are easy. Just contact us by phone or email and we will take it from there!

5

Can I Choose More

Than One Type of Coffee Bean?

Certainly! Each of the products you choose will be added to your shopping cart.

6

Can I Order

Pre-Ground Coffee?

To ensure our coffee is delivered to you fresh, we do not grind coffee beans for you. You will need to buy, borrow, or steal a coffee grinder.

7

Do I Need to Buy a Subscription to Get Coffee?

No. If you wish, you can purchase a single order. But hopefully you will decide to come back, create an account, and begin your monthly subscription.

8

Can I Get Keurig

K-Cup Pods?

No, we only offer 12 oz. bags of whole beans.

9

Can I Order My Own

House Blend?

House blends are designed for wholesale businesses only. This is not available for retail orders.

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CONTACT US

(814) 3-RICTUS

(814) 374-2887

Contact@RictusRoasting.com

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